DELIVERY
DELIVERY
- As all our goods are sent on a service that requires a signature, please specify a delivery address where someone will be available to sign for the parcel.
UK DELIVERY
- FREE UK STANDARD DELIVERY FOR ALL ORDERS OVER £100 - 48hr delivery for orders placed before 12 noon Mon-Thurs. A signature will be required on delivery. (for entire uk including highlands and NI)
EU DELIVERY
- STANDARD DELIVERY - Around £15.00 for small items and orders under 2kg (3-5 working days) depending on location (choose delivery country at check out to see accurate delivery charge), Over 2kg the price will increase. A signature will be required on delivery.
INTERNATIONAL DELIVERY
- STANDARD DELIVERY - Around £25.00 for small items and orders under 2kg (3-5 working days), Over 2kg the price will increase. If your delivery country does not come up at check out please contact us for delivery price and we can get it added on for you.
A signature will be required on delivery.
DESPATCH TIMES AND NOTIFICATIONS.
Our team dispatches orders on working days only. Any orders placed over the weekend and bank holidays will be sent out the next working day.
All delivery times are estimates which can depend on external factors, and should be taken as approximate times only.
We will send you an initial email confirming receipt of your order; then a further email confirming that your order has been dispatched, along with your shipping reference number. Orders can be delivered to either a business or residential addresses, however all packages will require a signature on receipt of delivery.
In the event that there is no-one available to sign for the parcel, the delivery company will leave a card notifying you as to where they have taken the parcel and how to rearrange delivery or collection from their depot.
However TGR Motorsport cannot take responsibility if you are not available to accept deliveries when they arrive or if a notification card is not left in any instance.
We cannot be held responsible if you are not available to accept deliveries when they arrive.
INTERNATIONAL SHIPPING, TAXES & CUSTOMS CHARGES.
We can ship to virtually any address in the World - All International orders are shipped via Royal Mail or Parcel Force (depending on the size and weight of the products purchased.)
Any Customs or import duties will be charged once the parcel reaches it's destination country. Customs and Import charges (if any) must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges and we're unable to predict what they may be. Customs policies vary from country to country, if you have any concerns at all please contact your local customs office. In the event that you wish to return your order, TGR Motorsport is unable to refund any import duty or local sales tax you may have incurred.
QUERIES.
If you have any queries regarding your order or delivery, please feel free to email us on adam@tgrmotorsport.com
RETURNS
Hopefully you will be delighted with everything you purchase from us, but if you are not entirely satisfied, you may of course return them to us, within 14 days from the date you receive them.
Please make sure that the products purchased are not fitted to any car, If the items have been fitted we will not be able to accept these products back.
We will be unable to accept the return of any item where there is evidence that these instructions have not been followed, or the item is soiled / marked / damaged etc.
Any postage paid will not be refunded.
We reserve the right to refuse a refund on any items that are not fully fit for re-sale.
Products must also be carefully re-packaged so the products can return in the same condition, if items are not properly packaged for return we can not give a refund for them.
This does not affect your statutory rights.
Please contact us before returning your item for a returns number to help speed up your refund.
We strongly recommend returning your item using a tracked service as we can not accept responsibility for parcels lost in transit.